Terms and Conditions Kiss91 — Official Platform Guidelines

Welcome to kiss91. These Terms and Conditions constitute a legally binding agreement between you ("Player" or "User") and the management of the kiss91 platform ("Company", "We"). By accessing, registering, logging in to, or using any part of the kiss91 platform, you directly agree to comply with and be bound by all terms stated herein.

If you disagree with any part of these terms, please stop using the platform immediately. Continued use following any update to the terms will be considered acceptance of the updated terms.

To register and use the kiss91 platform, you must meet the following eligibility requirements:

• Age 18 years and above on the date of registration.
• Not a citizen or resident of any jurisdiction that prohibits participation in online gaming activities.
• Register in a personal capacity and not on behalf of any other individual or entity.
• Account has never been previously terminated due to fraud, bonus abuse, or terms violation.
• Have full legal capacity to enter into this binding agreement.

During registration, you are required to provide true, accurate, and complete information including your full name, date of birth, active email address, and phone number. You are responsible for keeping your account information up to date. kiss91 reserves the right to request identity verification documents (KYC) at any time to confirm the accuracy of the information provided.

Each player is only permitted to hold one active account on the kiss91 platform at any one time. Registering a second or additional account, whether using the same or different information, is strictly prohibited and constitutes a serious violation of these terms.

You are solely responsible for the security of your login credentials, including your username and password. Kiss91 recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on public devices.
• Report immediately if you suspect unauthorized access to your account.

Kiss91 will not be liable for any losses arising from your failure to keep your account credentials secure. Any activity carried out through your account will be considered as performed by you, unless you promptly report a compromise to us.

Kiss91 supports a wide range of deposit and withdrawal methods suited for players in Malaysia, including FPX, TNG eWallet, and various leading local banks. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

Deposit Policy:

• The minimum deposit is RM10 for most payment methods.
• Deposits must be made using a payment method registered in your own name.
• Kiss91 does not accept third-party deposits except with special approval.
• Successful deposits will be credited to your account within minutes.

Withdrawal Policy:

• Withdrawals may only be made to the same payment method or under the same account name used for the deposit.
• The minimum withdrawal is RM30 for most methods.
• Kiss91 may require identity verification (KYC) before processing a first withdrawal or any withdrawal exceeding a specified limit.
• Withdrawal requests that meet all requirements will be processed within the stipulated timeframe; VIP players enjoy prioritized processing.
• Kiss91 reserves the right to suspend withdrawals if suspicious activity is detected, pending investigation.

Kiss91 offers a variety of bonuses and promotions from time to time to reward our players. All bonuses are subject to wagering requirements and the specific terms stated in each respective promotional offer.

General principles applicable to all bonuses:

• Each player is only eligible to claim one welcome bonus.
• Bonuses cannot be converted directly to cash — they must first be wagered in accordance with the specified requirements.
• Wagering requirements are expressed as a multiplier (e.g., 20x), meaning the bonus amount must be wagered that many times before a withdrawal is permitted.
• Some games may not count, or may only partially count, towards fulfilling bonus wagering requirements.
• Kiss91 reserves the right to cancel bonuses and associated winnings if a player is found to have abused the promotions system.
• One account, one device, one IP address — multiple registrations to circumvent bonus requirements are strictly prohibited.

All games available on the kiss91 platform use a Random Number Generator (RNG) that has been independently audited by recognized international certification bodies. This ensures that every round and game outcome is entirely random, fair, and cannot be manipulated.

You agree that:

• Game results displayed by the kiss91 system are final and binding.
• Any technical failure during gameplay will be resolved in accordance with the established technical resolution policy, and results may be voided if a significant system disruption occurs.
• In the event of a discrepancy between the result displayed on your device and kiss91's server records, the server records shall be considered the valid and authoritative source.
• You play at your own discretion and kiss91 does not provide financial advice or gameplay strategy recommendations.

The RTP (Return to Player) value for each game is openly displayed in the respective game information. RTP is a long-term statistical figure and does not guarantee the outcome of any individual game session.

The following activities are strictly prohibited on the kiss91 platform and may result in immediate account termination and legal action:

• Fraud, money laundering, or any other illegal financial activity conducted through the platform.
• Use of bots, automated scripts, artificial intelligence, or any unauthorized method to gain an unfair advantage.
• Collusion between players to cheat the game system or other players.
• Exploiting software bugs or technical vulnerabilities for gain — any such winnings will be voided.
• Chargebacks or unauthorised transaction reversals through a bank or payment provider.
• Abuse of the bonus or promotion system, including registering multiple accounts.
• Threats, harassment, or abusive language directed at the kiss91 customer support team.
• Sharing or selling your kiss91 account to any third party.

Kiss91 reserves the right to suspend or terminate any player's account at any time without prior notice if there is reasonable cause, including but not limited to a breach of these terms, fraudulent activity, or a request from a relevant authority.

Players may also request voluntary account closure by contacting our support team. In the case of voluntary closure:

• Valid account balances may be withdrawn through the standard withdrawal process before the account is closed.
• Bonuses that have not met the wagering requirements cannot be withdrawn and will be forfeited.
• Accounts closed at a player's request cannot be reopened without special approval from management.

In the event of termination due to a terms violation, kiss91 reserves the right to confiscate all balances, including winnings associated with fraudulent activity. Players whose accounts are terminated for violations are not permitted to re-register.

Kiss91 provides the platform on an "as-is" basis and makes no guarantee that the service will always be free from interruptions, errors, or software vulnerabilities. However, we are committed to maintaining 99.9% uptime and responding promptly to any technical disruptions.

To the extent permitted by applicable law, kiss91 shall not be liable for:

• Loss of profits, opportunities, or unrealised expectations.
• Service disruptions caused by factors beyond our control, such as natural disasters, internet infrastructure outages, or actions by relevant authorities.
• Losses arising from the use of an unsecured device or internet connection by the player.
• Unauthorized third-party access to a player's account resulting from the player's own negligence.

Kiss91's maximum liability to any player shall not exceed that player's net deposit amount in the 30 days preceding the incident giving rise to the claim.

Kiss91 takes player privacy seriously. All personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with Privacy Policy our detailed terms.

In summary, we are committed to:

• We do not sell or rent your personal data to any third party for marketing purposes.
• Protecting your data using 256-bit SSL encryption and the latest technical security measures.
• Only disclosing your information to third parties where required by law or to process your financial transactions.
• Giving you the right to access, correct, or request deletion of your personal data.

By using the kiss91 platform, you consent to the collection and processing of your data as described in our Privacy Policy. For more information on how we handle your data, please refer to the Privacy Policy page.

Kiss91 is fully committed to responsible gaming practices. We believe that gaming should remain entertainment, not a means of generating income or resolving financial difficulties.

The kiss91 platform provides the following self-control tools for all players:

• Deposit Limits — set daily, weekly, or monthly limits on your total deposit amount.
• Loss Limits — limit the maximum amount you can lose within a set period.
• Session Time Limits — control your daily playing time.
• Self-Break — suspend account access for a period of 24 hours to 6 months.
• Self-Exclusion — permanently close your account for responsible gaming reasons.

If you or someone you know is experiencing issues with gaming habits, please seek professional help and visit our Responsible Gaming our resources and further guidance.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the kiss91 platform, please contact our support team through the following channels:

• Live Chat 24/7 — available directly on the kiss91 platform, the fastest way to get help.
• Support Email — [email protected] (response within 24 working hours).

For formal complaints, we recommend submitting your complaint in writing via email with full details including your account number, date of incident, and a description of the issue. All complaints will be investigated fairly and a response will be provided within a reasonable timeframe.

Kiss91 is committed to resolving every dispute fairly, transparently, and in accordance with established procedures. We value your trust and will always strive to deliver the best platform experience to every one of our players.